With six in house jewelers and decades of experience at the jeweler’s bench, our team of metal smiths can meet all your jewelry repair needs. We specialize in antique jewelry restoration and we work in all precious metals: platinum, gold, silver and palladium.
Our workshop, established in our Dover New Hampshire location, services all four of our brick-and-mortar stores: Portsmouth, New Hampshire, Newburyport, Massachusetts, Dover, New Hampshire, and Portland, Maine.
GENERAL JEWELRY REPAIR & MAINTENANCE
Whether you need your rings sized up or down, prongs re-tipped on your engagement ring, a diamond replaced in a wedding band, a ring re-shanked, or any other general jewelry needs, our experienced metal smiths are here to service you.
In this shot, one of our jewelers is finishing sizing a ring by smoothing the solder joint so the seam is invisible. With few exceptions, we always “cut and add” material to rings when they are sized. This ensures that the shank (or base of the ring) is not thinned out after the ring is re-sized.
A selection of disks for cutting and buffing, as well as some burrs for stone setting. All the tools of the trade.
One of our jewelers is working on a solder seam on this antique band. Using a torch, a jeweler is able to quickly flow solder into a seam in the ring to solder it in place. If you’ve ever had the pleasure to watch a jeweler work, this part seems like magic!
Antique jewelry is what we do! Bring in your heirloom pieces for our expertise working with delicate filigree, antique diamonds, enamel, rare gemstones, and other specialty items. Our metalsmiths are experienced in working with fine gemstones, and antique pieces that need specialty care.
On the bench for the day is an Art Deco synthetic sapphire ring, a modern sterling silver and tourmaline ring, a garnet ring from the Elizabeth Henry Collection, and a vintage ruby halo ring. Our customers keep us busy!
Because we work with antiques, we are able to provide parts and components original to the time period of your jewelry. Have a cigar band that needs sizing? We will size it using rose gold from a similar time period in order to match the color and patina of the metal. Have an antique diamond ring that needs a specialty rose cut stone? We have that rose cut, mine cut, or single cut diamond, that will match the period of your jewelry.
When replacing a diamond in your jewelry, we are able to match the cut, the color and the clarity of the diamond so your jewelry looks original.
Here we are matching a white rhinestone to a large Art Deco brooch. It’s a tedious job, but finding the perfect foil-back rhinestone makes all the difference!
LASER SOLDERING JEWELRY REPAIR
In 2014 we purchased our first laser soldering machine. Now an integral part of what we do, the laser machine allows us to repair jewelry without using a torch or heat. This means that we can isolate problem areas in a piece of jewelry to work on that particular trouble area. This has transformed the way our jewelers repair pieces, and we are excited to offer this technology to our customers.
One of our talented jewelers working at the laser soldering machine. The laser has transformed the way in which we can work on your jewelry repairs.
Do you have a mounting with a scratched, damaged or missing gemstone? We can replace these gemstones with something you will love! If you have a mounting that needs a new zircon, black onyx intaglio, a rare sphene or a simple garnet, we would love the opportunity to help recreate your piece into something you’ll love.
Here’s a small selection of colored gemstones that are ready to be sorted into our gem safe! I see blue topaz, tanzanite, amethyst, zircon, emerald and a few aquamarines. I could sift through these beauties all day!
These marcasite frames are ready to find centerpieces to make them complete! We not only use our repair materials for our customers, but we are always using them to restore our pieces that we sell in our four retail stores!
BEAD & PEARL RESTRINGING
We offer both traditional bead restringing and knotted restringing on silk and nylon. We also have an array of clasps and findings, both modern and antique.
A beautiful hand-knotted strand of antique pearls just coming out of our repair shop and back to the owner.
We also do pearl replacement and we have a variety of sizes, shapes, colors and price points available. Here’s a small sampling of pearls waiting to be sorted by millimeter size.
WATCH REPAIR, ANTIQUE & MODERN
Our watch repair staff works on both your contemporary watches and antique and estate wrist and pocket watches. We are fortunate to have a staff that is able to get your pieces in working order for a reasonable price.
- Battery, Band and Pin Replacements
- Cleanings, Oilings and Adjustments
- Crystal, Stem and Hand Replacements
- Movement Conversions
- Hinge Repair
COSTUME JEWELRY REPAIR
As collectors of costume jewelry parts and components, we are able to replace missing or broken parts for our customers. Whether it is a clasp, a bead, or a rhinestone, we will do our best to match and repair your pieces. Our laser soldering machine also allows us to solder on nontraditional metals that are often used in costume jewelry.
Here’s a selection of blue and teal rhinestone foil backs that we use for costume jewelry repair. Our online customers do not see too much of our costume jewelry online, but stop by one of our stores in New Hampshire, Maine or Massachusetts, and you will realize how much we love the fun glittery pieces!
STONE RESTORATION, POLISHING AND CUSTOM CUTTING
Whether your sapphire is scratched or you have an uncut gemstone that needs to be fashioned, we have a team that can take care of your needs.
A sampling of preforms our lapidarist is marking out for cabochons. These are samples of American agates and jaspers from all over the country. I see my favorite, a picture jasper called Biggs! The tray of water is used to wet the stone to see the final pattern for when the stone is polished.
We offer exquisite hand engraving services for our customers. Applications include: period-specifc monograms and lettering, portraiture, deeply carved family crests, custom/customer designed motifs, and floral band patterning.
This spoon-inspired bracelet is ready for its monogram! After it is finish-polished by our metalsmiths, it will be sent to our hand engraver, who continues to wow us with his expertise.
Have an idea? Bring in a photo or drawing of something you love and we will see what our jewelers can come up with. Love a mounting that we have but not the stone? We can help you find the perfect one! Some of the projects that we have taken on in the past include:
- High End Custom Engagement Rings
- Mother’s Rings
- Bridesmaids or Groomsmen Gifts
- Custom Castings